Privacy Policy

1. Introduction

STRATOS TECH LLC ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are registered in Wyoming, USA and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this policy, please contact us at contact@stratostech.org.

2. Data Controller

For the purposes of applicable data protection legislation, STRATOS TECH LLC is the data controller of your personal data. Our registered office is at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States.

3. Information We Collect

3.1 Information You Provide

When you interact with our website or services, we may collect the following categories of personal data:

• Contact information: name, email address, telephone number, company name, and business address.
• Enquiry content: the content of messages, requests, and communications you send to us.
• Business information: information about your company, project requirements, and intended use of our services.
• Contract and billing data: information necessary to enter into and manage service agreements and invoicing.

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time on site, and referring URLs
• Device type and screen resolution

4. How We Use Your Information

We use the personal data we collect for the following purposes and on the following legal bases:

• To respond to enquiries (Legitimate Interest / Contractual Necessity): to process and respond to messages submitted via our contact form or sent directly to us.
• To deliver our services (Contractual Necessity): to fulfil software development, consulting, and related service agreements.
• To manage our business relationship (Contractual Necessity / Legitimate Interest): invoicing, project management, and account administration.
• To comply with legal obligations (Legal Obligation): to meet regulatory, tax, and compliance requirements applicable to our business.
• To improve our website and services (Legitimate Interest): to analyse usage patterns and improve the quality and relevance of our offering.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers: we may share data with trusted third-party providers who assist us in operating our business (e.g., email hosting, project management tools), under strict data processing agreements.
• Legal requirements: we may disclose your data if required to do so by applicable law, court order, or regulatory authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity subject to this Privacy Policy.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, contractual, or regulatory obligations. Enquiry data is typically retained for 24 months. Client data is retained for a minimum of 6 years following the end of the business relationship in accordance with UK legal requirements.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data where there is no lawful basis for continued processing.
• Right to restriction: to request that we restrict processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@stratostech.org. We will respond to all legitimate requests within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and regular security assessments. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Cookies

Our website may use strictly necessary cookies to ensure the basic functionality of the site (e.g., session management and security). We do not currently use tracking, advertising, or analytics cookies without your consent. You can control cookie settings through your browser preferences.

10. International Transfers

Your personal data is primarily stored and processed within the United States. In circumstances where data is transferred outside the UK, we ensure that appropriate safeguards are in place in accordance with applicable data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be published on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

STRATOS TECH LLC
1309 Coffeen Avenue STE 1200, Sheridan
Wyoming 82801, United States
Email: contact@stratostech.org
Phone: +1 307 225 7994